Spice Up Your Home And Save - Get 5% OFF With Code (Welcome) At Checkout | Call Us: (800) 559-7517

Spice Up Your Home And Save - Get 5% OFF With Code (Welcome) At Checkout | Call Us: (800) 559-7517

ThermaSol The Total Wellness Package Hydrovive14 with SignaTouch Round

ThermaSol SKU: TWPH14SR-AB

ThermaSol The Total Wellness Package Hydrovive14 with SignaTouch Round

ThermaSol SKU: TWPH14SR-AB
Regular price $10,655.68 Sale price $7,504.00 Save $3,151.68
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ThermaSol The Total Wellness Package Hydrovive14 with SignaTouch Round


This Total Wellness Steam Shower Package has everything you need to mix steam, smart technology, and luxury in your shower. 


The streamlined SignaTouch Smart Touchscreen Control includes many of the same features as the ThermaTouch Smart Touchscreen Control; operating steam generation, the digital smart shower, and light, sound and rainhead functionality. SignaTouch gives you complete control over your home spa experience. Using the in-shower LCD touchscreen controller with intergrated bluetooth and the Serenity Light, Sound Rainhead, users can manage lights, music, precision water and temperature control and shower outlet selections with a touch. SignaTouch can be installed vertically or horizontally. The intuitive smart shower control panel allows you to customize your steam shower experience with state-of-the-art smart technology.


The ThermaSol Smart Digital Shower Valve allows the ultimate in precision control of water volume and temperature. The advanced valve utilizes best in-class, ceramic disc Fluhs brass cartridges and two laboratory grade stepper motors - allowing 400 positions to deliver precise incremental settings. The ThermaSol Smart Digital Shower Valve allows installation flexibility up to 30 feet from the shower structure and has an integrated diverter so that the user can select different showering outlets.


When paired with ThermaSol's Smart Shower Valve and ThermaTouch interface, the HydroVive 14 allows the user to personalize every element of their shower. In an industry first, HydroVive fuses full-spectrum LED lighting, enhanced audio technology for distortion-free sound, a dynamic new rain-head, and other high-tech elements. The result is a true "ahead-of-its-time" showering experience that brings the multi-sensory powers of light, sound, and water under the user's complete control. Taking a cue from the original Serenity Light, Sound and Rainhead, the engineers at ThermaSol have integrated the latest technology in a single, sleek, self-contained module for their next innovation: HydroVive Light, Sound, Rainhead.


ThermaSol's SteamVection steam head brings the benefits of a world-class spa into your home with the industry’s most advanced, reliable, and efficient equipment available. Using the science of convection, this state-of-the-art design delivers floor-to-ceiling temperature uniformity within the steam shower while adhering to ThermaSol's trademark functionality, design, and safety. This means consistent and even temperature zones for ThermaSol Smart Shower users — not the variable heat ranges that typically occur in steam showers. ThermaSol's steam head also allows the closest proximity to the outlet, called "the steam emitting area."



  • SignaTouch control
  • Silicone
  • Mud ring
  • Installation instructions
  • Warning label


Digital Shower Valve

  • Digital Shower Valve
  • Screw set
  • Connection nipple set
  • CAN-bus cable 50ft'
  • Digital interface
  • Back up battery
  • Installation manual


Hydrovive 14

  • HydroVive 14
  • Wood screws
  • Silicone
  • 25' Yellow M12 Cable
  • 25' Audio Cable
  • Installation instructions



  • SteamVection steam head
  • Silicone
  • Lubricant
  • Installation manual



        • Flexible installation (vertical and horizontal)
        • Steam Shower Control
        • Operates Smart Shower Valve
        • Operates HydroVive
        • Operates Serenity Rainhead
        • Touchscreen Control
        • Steam time control
        • Steam temperature control
        • Memory Settings
        • 2 Customizable User Settings
        • Date display
        • Time display
        • Fahrenheit or Celsius Settings
        • Designed, engineered, and crafted in the U.S.A
        • Dimensions: 5.7" W x 1.25" D x 4.8"H


        Digital Shower Valve

        • Precise temperature control
        • Precise water volume control
        • Eliminates exposed valves and trims
        • Ceramic disc Fluhs
        • 2 industrial grade stepper motors
        • Solenoid valve systems
        • Integrated diverter
        • Three output valve
        • IAPMO approved
        • Designed, engineered, and crafted in the U.S.A
        • Dimensions: 11"W x 3"D x 7"H


        HydroVive 14

        • Ceiling mounted light, sound and rainhead system - all in a single self-contained module
          • Lighting
            • Full-spectrum LED Lighting
            • 1600 lumens max
            • 84 Full-color luminous LED (R,G,B,W)
            • Color Changing “Mood Lighting”
            • Preset Chromatherapy Chakras
            • Custom user-programmable “any color”
          • Audio
            • Distortion-free sound
            • Amplifier: 100Watt RMS,
            • Built-in Digital Signal Processor
            • Built-in Bluetooth v4.2
            • 1" x 5" Full range dual driver speaker
            • 1- 2” subwoofer module with tuned radiator
            • Complete sound settings control
              • volume
              • treble
              • mid-range
              • bass
        • 120 easy-clean neoprene jets
          • 40-80 PSI
          • 1.8GPM Water Jets
          • CEC Approved
        • Powered by:
          • 24V DC
          • 30 Watts power supply (provided)
        • Designed, engineered, and crafted in the U.S.A


        SteamVection Steam Head

        • Floor to ceiling consistent temperature
        • Brass alloy material
        • Available in round or square style
        • 15 designer finishes available
        • Whisper quiet
        • Essential oil well for aromatherapy (sold separately)
        • Designed, engineered, and crafted in the U.S.A
        • Dimensions: 1.75"W x 1.9"D x 1.75"H (Square)  1.75"Diameter x 1.9"Depth (Round)


              Model     TWPH14SR
              Model     SignaTouch
              Material       Black Acrylic
              Display       5" Capacitive Touchscreen
              Display Full Color       16.7M
              Display Resolution       480 x 800
              Interface       Single Touch
              Installation       In Shower
              Weight       1.25 lbs
              Width       6.7"
              Depth      1.3"
              Height      4.8"
              Model      Digital Shower Valve
              2 Inputs       1/2" FNPT
              3 Outputs       1/2" FNPT
              Power Supply
              Input      11VAC, 0.5 Amps
              Output      15VDC, 3 Amps required
              Shipping Weight      10.65 lbs
              Width      11"
              Depth      3"
              Height      7"
              Model      HVLSR14
              Construction Material       Machined Brass
              Function Lights       84 Full-color luminous LED
              Water Supply      3/8”, 40-80 PSI, 1.8GPM
              Water Jets      120
              CEC Approved      Yes
              Amplifier      100Watt RMS
              Digital Signal Processor      Built-in
              Weight      22 lbs
              Width      14"
              Depth      8"
              Height      14"
              Model       SteamVection
              Material      Brass Alloy
              Connection      1/2" NPT
              Shipping Weight      1 lb
              Square Style Dimensions   
              Width      1.75"
              Depth      1.9"
              Height      1.75"
              Round Style Dimensions
              Diameter      1.75"
              Depth      1.9"

              Assembly and Maintenance

              Installation and Operations Manual


              Fog-Free Mirrors, In-Shower Lights, Shower Seats, Showerproof Speakers, Self Powered Bluetooth Speakers, Digital Shower Valve Shower Accessories manufactured from June 1, 2007 - current carry a 1 year replacement from the original date of purchase. 


              ThermaSol will replace any defective parts for warranty from the date of purchase by the original retail customer or end user. The customer is responsible for the removal/installation and shipping to and from our factory in Round Rock, TX. ThermaSol guarantees all parts to be free from manufacturing defects in material and workmanship under normal use when installed in a residence only. Limited Finish Warranty applies.


              A Limited Finish Warranty is provided on all ThermaSol product finishes to the original retail purchaser or end user against manufacturing defects in material and workmanship. Use of any lead-based or acidic curing sealant in installing or repairing a product or the use of acids, abrasives or detergents to clean ThermaSol products will void the finish warranty. Only sealants which are neutral curing and not reactive with metal and brass finishes are approved for use on ThermaSol products.


              The length of the Limited Finish Warranty described above will apply to ThermaSol products as follows:
              Group A/B Finishes: Five years from the date of purchase by the original retail customer or end user.

              Custom Finishes: Limited Finish Warranty is not applicable to custom finishes.

              This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

              To obtain warranty service, contact ThermaSol by calling 800.776.0711 from within the United States of America or start the process at www.thermasol.com/warranty


              If any material proves to be defective after inspection by ThermaSol, we reserve the right to use our sole discretion to repair, replace or make appropriate adjustments to the product at no additional charge. However, claims for labor, shipping costs, or consequential damages are not covered and will not be accepted. ThermaSol is not responsible for removal or installation costs. This warranty applies only when goods are used for the purposes and conditions for which they are intended.


              These warranties will be terminated by ThermaSol for the following reasons:
              1. Improper installation, such as installation that fails to observe National/Local Plumbing and/or Electrical codes.
              2. Use of a residential unit in a non-residential or commercial application, including a hotel.
              3. Service to equipment by unauthorized personnel.
              4. Installation that does not permit proper access for service.
              5. Non-payment of repairs not covered under warranty.
              6. Modification to any part of the unit.
              7. Use of non-ThermaSol repair parts.
              8. Alteration or removal of product serial number.



              1. ThermaSol will not be liable in any way for any indirect, special, incidental, exemplary, or consequential damages resulting from the sale, delivery, installation or use of its products. Users are responsible for suitability of the products for their application. Damage resulting from improper specification or application or other operating conditions beyond ThermaSol’s control is not under warranty.

              2. ThermaSol will not exercise reasonable efforts in rendering service under these warranties, but shall not be liable for any damage arising out of delays; these warranties only cover the repair and/or replacement of ThermaSol product as specified by the warranty.

              3. ThermaSol does not guarantee that a local service person will be available for in-home services. Unit may have to be removed and reinstalled at owner’s expense. It is the responsibility of the buyer to file a claim with the carrier/carriers for any product that has shipping damage to or from ThermaSol. An EVA (Evaluation Number) must be obtained from the factory and used on any correspondence or packages sent to the factory.



              These warranties give you specific legal rights and you may also have other rights, which may vary, from state to state. Determination of rights under these warranties is in accordance with the laws of Texas. Any dispute under these warranties must be submitted and resolved by arbitration in Texas.

              Shipping & Returns

              Cancellations & Refunds

              Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

              Call 1-877-587-5387 or email customercare@nordicasauna.com


              When will I know my order has shipped?

              As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.


              When will my order ship?

              If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.  

              No shipping outside the lower 48 States in the USA.


              What if my shipment is damaged?

              Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.


              Cancellations (Before order ships)

              Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@nordicasauna.com


              Cancellations of customer orders

              Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

              All sales are final for Custom made and Made-to-order products.


              Refunds & Returns

              If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. 

              Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

              Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

              Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.


              Shipping Times

              We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

              Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.

              Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

              Order Confirmation:

              • You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
              • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
              • If your item is on backorder or unavailable, we will reach out to you via email.
              • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

              Order Shipment:

              • If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.  
              • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
              • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
              • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
              • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
              • We do not offer Cash On Delivery.  
              • A phone number is required by the freight company so a delivery appointment can be made.  
              • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
              • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
              Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
              • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
              • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
              • To avoid a delay in receiving your order from customs, consider the following:
              • Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
              • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
              • We do not refund original shipping charges for goods that are refused for delivery at customs.
              • We will deduct all additional fees resulting from refused international shipments from your refund.
              • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
              • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.

              Shipping Badge

              • We ship via UPS and FedEx for most products, USPS for small parts and accessories, and freight for large products.
              • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@premierhomesupply.com


              • Please inspect the packaging of your items when they arrive.
              • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
              • If your item(s) do arrive damaged, please send photos to support@premierhomesupply.com and we will process an insurance claim on your behalf.

              Cancellations & Refunds:

              • All orders canceled are subject to an administration fee equal to 25% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
              • If your item is on backorder and you accept the backorder, we will charge your payment after 7 days upon order placement. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
              • If your order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.


              • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a product sooner.
              • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
              • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
              • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

              This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

              Important Freight LTL Shipment

              1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
              2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
              3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
              4. Please make sure the phone number you entered at checkout is a good number to contact you at.
              5. Don't screen your calls until your item has been delivered. 
              6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
              7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

              How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

              • Carton damage requires visual inspection of contents of the unit. 
              • Premier Home Supply recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Premier Home Supply immediately. 
              • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
              • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

              Carton packaging has excessive damage with the exposed product:

              • Refuse shipment
              • Sign carrier paperwork: “Carton damaged and refused”
              • Notify Premier Home Supply immediately.


              If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@premierhomesupply.com


              Premier Home Supply is committed to providing the best customer service in the home industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

              Premier Home Supply 30-Day Satisfaction Guarantee Return Policy

              Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

              • You must notify us of your intent to return within 30 days of delivery date.
              • There is a 25% restocking fee.
              • Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
              • We will refund the product price minus any applicable fees and charges.
              • Original shipping charges are non-refundable.
              • You are responsible for any return shipping charges.
              • Refunds will be applied to the same payment method used when original purchase was made.

              The Following Cannot Be Returned

              • Products which are eligible for parts under manufacturer warranty
              • Products that have had their original manufacturer packaging opened
              • Products that have been out of their original manufacturers' packaging

              It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.

              If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

              All return request must be submitted in writing and sent to support@premierhomesupply.com


              Premier Home Supply works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:

              RETURN PROCEDURE

              • All return request must be submitted in writing and sent to support@premierhomesupply.com
              • If your return is approved you will receive an email from us with return instructions.
              • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
              • We recommend taking a picture of the package and/or the item before shipping.
              • Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
              • Please provide us the tracking number.
              • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
              • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.



              You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.

              All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.

              If your order has been shipped, the standard return procedure applies.

              Refunds will only be issued to the original credit card that you use when placing your order.


              We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse. 

              If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

              If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.

              If you don't want an alternative product, you can cancel your order without any cancellation fee.

              If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

              If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

              If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

              Thanks for your understanding.



              In the event of damage to your product in shipping, please contact support@premierhomesupply.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.



              Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found on the warranty page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.


              PLEASE READ!

              It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

              In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

              If we received the item damaged you may file a claim with your shipping company.

              If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

              Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

              Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

              Free Insured Shipping

              All orders ship for free and are insured. If your order is damaged or lost we will send you a replacement at no cost.

              Authorized Retailer

              We are an authorized retailer for every brand we carry which means you qualify for the full manufacturer warranty.

              (800) 559-7517

              Give us a call and we'll make sure you get the best price possible.

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