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Napoleon - 's Prestige PRO™ 825 Propane Gas Grill with a Power Side Burner and Infrared Rear and Bottom Burners proves that two heads are better than one. On the outside, a shining stainless steel body provides durability against the elements while chrome details add luxury. The LED Spectrum NIGHT LIGHT™ Control Knobs have near limitless color options making night-time entertaining a breeze; they also glow red when the gas is left on as a safety feature. You'll know it's a Napoleon - with the iconic WAVE™ cooking grids for those distinctive sear marks. The main grill head is big enough to grill for a crowd and provides loads of gas powered cooking, including turning your grill into a smoker with the integrated smoker tube and dedicated burner. The second head features two ceramic infrared burners that reach high heat in seconds, ideal for searing restaurant quality steaks. The Prestige PRO™ 825 also has a two-stage power side burner with a reversible cooking grid ideal for sauces, sautes and side dishes. Enjoy evenly cooked restaurant style meals with the rear infrared burners and rotisserie.
Two ceramic infrared burners provide intense heat for amazing searing.
Change color and brightness of the NIGHT LIGHT™ control knobs to any color in the spectrum or set it to cycle, SafetyGlow still included.
The extra thick 9.5mm iconic WAVE™ shape provides even heat transfer and prevents smaller foods from falling into the grill.
Easily rotiss gourmet meals on your barbecue
Add a hint of smoke to your food using the integrated smoker tray and dedicated burner.
Reacting to your presence, your grill shines a logo light on the ground, inviting you to cook something tasty.
This innovative and easy to use ignition system shoots a jet of flame to light each gas burner individually for quick start-ups.
If a burner goes out or fails to light, cross-lighting brackets automatically ignite the adjacent burners.
Providing the perfect balance of fuel and oxygen, our premium quality burners blaze with efficiency and even heating.
Turn this side shelf into a drinks station or use for marinating. The integrated cutting board allows for easy prep.
Roll top lid provides the best convection heating and oven-like cooking. They use center-gravity to lift smoothly and save space.
Interior halogen lights illuminate the cooking surface for night-time grilling.
Accurately gauges the temperature of your grill for optimal temperature control when BBQing.
The staggered set up creates even heat distribution and protects the burners.
This exclusive accessory turns your grill into a charcoal BBQ. Light charcoal with gas burners and add wood chips for more smoky flavor.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
Order Shipment:
Damages:
Cancellations & Refunds:
Backorders:
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@premierhomesupply.com
Premier Home Supply is committed to providing the best customer service in the home industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@premierhomesupply.com
RETURN PROCEDURE
You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
In the event of damage to your product in shipping, please contact support@premierhomesupply.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found on the warranty page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
